SaaS Platform · Repair & Electronics
RepairForge
Repair shop management SaaS for tickets, inventory, and technician workflows.
The challenge
What the client or product needed to solve.
Repair shops often run on a mix of paper tickets, spreadsheets, and generic POS tools that were never designed for device diagnostics, parts sourcing, or technician handoffs. Shop owners lose visibility into open jobs, repeat customers fall through the cracks, and inventory counts drift out of sync with reality.
The solution
How PixelNation approached the build.
RepairForge centralizes the repair lifecycle—from intake and diagnosis through parts ordering, technician assignment, customer updates, and pickup—in a purpose-built SaaS platform designed around how repair benches actually operate.
Features built
Core capabilities delivered in this project.
- Multi-status repair ticket pipeline with technician ownership
- Customer notification triggers for estimates, approvals, and ready-for-pickup
- Parts inventory with low-stock alerts and supplier tracking
- Role-based access for front desk, technicians, and shop owners
- Dashboard views for daily workload and revenue visibility
Screenshots
Visual highlights from the project.
Results
Outcomes and value delivered.
Operational focus
Designed to replace fragmented ticket tracking with a single shop command center.
Industry fit
Built specifically for device repair workflows—not adapted from retail or generic CRM tools.
Scalability
Architecture supports multi-location shops and subscription billing as the platform grows.
Technologies used
Stack and tools behind this project.
- Next.js
- TypeScript
- PostgreSQL
- Tailwind CSS
- Stripe
Lessons learned
What this project reinforced about building software that works in the real world.
- Repair shops need status clarity more than feature volume—every screen should answer 'what needs attention now?'
- Inventory and ticketing must share one data model or shops will always revert to spreadsheets.
- Customer communication automation reduces front-desk load without making the shop feel impersonal.
Related projects
More work from the PixelNation portfolio.
Automotive SaaS
ReconForge
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Automotive recon and inventory platform for dealership operations.
Business Website
PixelNation Website
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Full-stack repair, training, and software development web platform.
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