Contact PixelNation
Have a repair question? Looking for cards, an event, or a birthday party? Call, send us a message, or visit our downtown Emporia shop.
Send us a message
Choose your inquiry type and tell us how we can help. For urgent questions, call (620) 779-7158 during business hours.
About optional text-message updates
Complete the form below to contact PixelNation about a repair, appointment, order, product, or customer-support request. To receive text-message updates, enter your mobile phone number and manually check the optional SMS consent box in the form below. By checking the box, you agree to receive transactional and customer-care text messages from PixelNation regarding repair updates, diagnostic results, appointments, order status, delivery notifications, pickup notices, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance, call or text 620-779-7158, or email support@pixelnation.co. Consent is not a condition of purchase. Please review our Privacy Policy and Terms of Service.
Find us in downtown Emporia
22 E. 5th Ave, Emporia, KS 66801
Contact & mail-in FAQ
Yes. Customers across the U.S. ship devices to our Emporia, Kansas repair bench with tracking and status updates through diagnostics and return shipping.
Use rigid padding, remove loose accessories, and include your name, phone, and issue description. We provide intake steps when you start a repair online.
Bench time depends on the fault—many jobs finish within a few business days after arrival. Shipping adds time each way; we confirm repair ETA after diagnostics.
Yes. We contact you after intake and before major work. You approve quotes before repair proceeds.
Use tracked shipping and declare value with your carrier. Ask us about packing tips and recommended services when you open a repair request.